FAQ

Mirlace™ offers women’s hair accessories, including claw clips, headbands, scrunchies, barrettes, bow clips, faux pearl hair clips, and accessory organizers for everyday styling and occasion looks.

You can place an order directly through our online store. Simply select your preferred products, add them to your shopping cart, and complete checkout with your preferred payment method.

If you need to modify or cancel your order, please contact us as soon as possible after placing your order. We will do our best to assist you before the order enters processing.

Shipping times vary depending on your location and shipping method selected at checkout. Please refer to our Shipping Policy for detailed information.

We accept secure online payment methods available during checkout. All transactions are processed through encrypted payment systems to help protect your information.

If your order arrives damaged or has any quality issue, please contact our customer support team with your order details and supporting information. We will review your request and provide assistance.

You can reach us by email at service@mirlace.com or by phone at +86 13624106755. Customer service hours are 8:00 AM – 10:00 PM, China Standard Time (UTC+8).